FREQUENTLY ASKED QUESTIONS
How can I place an order?
Choose an item from our catalog or send our manager a photo or link to the model you are looking for. Our manager will check availability and confirm the current price.
Is a prepayment required?
Yes. All orders are processed after 100% prepayment.
Can I order an item that is not available on the website?
Yes. Send our manager a photo or link to the item you are looking for.
Do you ship internationally?
Yes. We ship orders from our warehouse in Guangzhou, China, worldwide.
Where is your warehouse located?
Our warehouse is located in Guangzhou, China.
When will I receive my tracking number?
For international orders, the tracking number is provided once the order is ready to be shipped from our warehouse.For orders to Ukraine, Nova Poshta tracking information is provided after the order has been shipped.
How can I find out the current price?
Contact our manager. The price may vary depending on the factory, model, and current terms.
How do I choose the right size?
For clothing, please send your measurements in centimeters. For shoes, please provide the insole length.